Successful modern Retailers employ multiple online sales channels. Many retailers trade exclusively online, the most famous perhaps being Amazon. These businesses use sophisticated internet and mobile applications in the process. This is because successful Retailers understand that simply offering a web site that sells and takes payments is not good enough.
Muronia ensures retailers large and small gain the benefit of advanced online retail applications quickly, easily and at low cost.
All that's needed is a reliable internet connection - our systems do the work on your behalf. There's no need for you to install complex software or employ specialist skills. Muronia provides online retailers with a 'plug & play' platform of advanced systems.
These systems enable our clients to transact directly with their customers, via social channels, mobile retail, retail portals, auctions and, of course, their own web site. Both Business to Business and Business to Consumer retail can be run using Muronia's platform.
Clients manage their retail businesses using our reliable systems platform. They have secure access via a web browser, from anywhere in the world. There's no software to buy, retailers simply pay an economical monthly subscription, according to the level of systems that they need to use.
The Muronia plug & play platform brings it all together in a seamless, integrated service that's very easy to use. Retailers manage essential business functions including Sales, Product Marketing, Inventory Management, Financial & Management Reporting, Customer Relations, Distribution, Fulfillment and more. Their products can be physical, digital or both.
Muronia clients simply run their entire online retail business using our low cost services, customised to suit their own needs.
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Modern online retailing is conducted via many channels, only one of which is a commercial web site. All are driven by one integrated system.
Establish awareness, trust and credibility by communicating as your customers do. Provide regular advice and tips to build trust and loyalty.
Promoting via mobile phone is only half the story. Give your customers the ability to easily and instantly transact at their 'point of attention'.
Digital products are a feature of sectors such as entertainment and sport, as well as social marketing tools for others. Easily integrate your digital products and social content to fast and resilient distribution networks.
Understand what your customers are doing (and not doing), where they come from, how they experience your business, how many convert to purchasers, which are their favourite products, what's their average spend and so on . . .
Build a profile of each customer and match content and offers. Purchase histories build a picture of customer loyalty. Target offers with maximum relevance. Generate customer confidence and trust.
Quickly and easily add new products, images. Amend descriptions and prices. Configure currency and P&P individually. Manage inventory locations, levels and costs.
Underpinning all your crucial retail management processes, is a sophisticated database system that delivers a seamless integration of all front office and back office functions, plus marketing, customer relationships and integration with physical facilities.
Bring all your key retail information together in a single, adaptable control panel. Information is updated automatically. Configure management information, analyses and reporting. Track product and channel trading returns. Stay on top of your key performance indicators.
Only 20% of people who 'shop' complete their purchase. Making their payment process intuitive, is crucial to you rising above average. An extensive range of cards and currencies are accepted for both single and recurring payments.
Our 'Simply-click' wallet means easy and secure payments on desktop and mobile devices.
First class customer distribution and service is vital to online success. Pick lists, despatch documentation and returns can all be fulfilled via your in-house facilities. Alternatively integrate these functions with 3rd party couriers and support service providers.
Extensive Management Information & Reporting is part of the Muronia system. You can also integrate your online retail system with your central Sage financial system, ensuring that transactions are posted accurately and automatically.